| Payment Drop Boxes|
|Night deposit box located on the front of City Hall. Cash is acceptable.|
Night deposit box located by the post office box in the alley between The Pennell and the Post Office. Cash NOT acceptable.
| Billing Information|
Utility payments are due by the 10th of every month. If the 10th falls on a Saturday or Sunday, then the payment will be due the following Monday by 5:00 pm. Any payment made after the 10th is subject to late fees.
Payments must be in our office by 5:00 pm on the 20th to avoid disconnection for non-payment. any payments received after 5:00 pm on the 20th will incur a processing fee of $50.00 during business hours or $100.00 after business hours. If the 20th falls on a weekend or a holiday, the next business day will qualify as the 20th. We cannot accept checks on shut-off day. Only cash, debit, or credit cards will be taken on this day.
Credit Cards Accepted
Visa, Mastercard, and American Express are accepted credit cards. They can be made in person or over the phone and there is an additional $1.25 fee that will be incurred.
Re-Reads and Meter Tests
At the consumer's request, meters will be re-read. There is no charge for a re-read.
Also at the consumer's request, a residential meter will be pulled and tested and a temporary meter will be installed. A $25.00 deposit is required before testing will be conducted. If the meter is found to be working properly, the $25.00 will not be refunded.
To make one of these requests, contact City Hall at (660) 679-4182.
| Power Outages|
|To report any power outages, please call City Hall at 660.679.4182. If it is after hours, then please call the Police Department at 660.679.6131|
| Requesting New Service|
|Contact City Hall for new water, electric, sewer and trash service.|